VAG AI
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VAG AI is the AI receptionist for service businesses. It picks up your line in one ring, 24 hours a day, books the appointment, answers from your own information, takes the message, and hands urgent calls to a person. Every call, written down.
A ringing phone is revenue standing at the door. When nobody picks up, most callers don't leave a voicemail. They dial the next name on the list. For service businesses, a large share of calls arrive when the desk is closed, at lunch, or on a job site.
Illustrative shape based on industry averages for service businesses (35–45% of inbound volume after hours). Your own call log becomes the real chart in your portal during the pilot.
Trained on your services, hours, prices and rules. It acts inside the call, then hands you the record.
Offers real open slots from Google Calendar or Outlook, books the appointment, and confirms by text. Reschedules and cancels follow your policy.
Your prices, service area, policies and FAQs in a knowledge base you edit any time. When it doesn't know, it says so and takes a message rather than guessing.
Your rules decide what's urgent. The agent hands the caller to a real phone mid-call, or takes a message and alerts you.
A confirmation after every booking, and a follow-up text when a call ends without its need met, so no one is left hanging.
Summary, transcript, outcome and the exact per-call cost in your portal within seconds of hang-up.
Natural turn-taking, polite interruptions, no robot pause. It identifies itself as an AI assistant on every call and always connects a caller who asks for a human.
Calls answered, calls recovered outside your hours, bookings made and minutes used, counted in the portal. The pilot ends with a scoreboard, not an opinion.
The customer keeps dialing the number on your truck. The agent picks up, does the work, and everything it did lands in your portal before the call ends.
This is the same engine that answers our clients' phones. Ask it about pricing, change your mind mid-sentence, be difficult. It will answer out loud, and it will note your details so a human can follow up.
Every agent is trained on your business, your services, your hours, your booking rules, your voice. Not a generic bot.
Answers the 8pm no-heat call while your techs are on a job, qualifies the emergency, books the slot or dispatches to your on-call line, and texts the customer a confirmation.
Emergency triage · Booking · On-call transferTakes the pressure off a front desk interrupted mid-checkout. Books wellness visits and vaccinations, answers hours-and-services questions, routes real emergencies to the vet on duty.
Appointments · Reminders · Emergency routingCatches the sign call before the caller dials the next sign. Qualifies buyers and sellers on budget, timeline and property, books showings, and routes hot leads to the agent while they're still interested.
Lead qualifying · Showings · Speed to leadThe 2am burst-pipe call reaches a calm voice that logs the unit, the issue and the callback number, pages your emergency vendor, and files a maintenance ticket without waking the whole office.
Maintenance intake · After-hours · Vendor pagingIntake without advice: captures the caller's situation, contact details and urgency, books the consultation, and never characterises a case. Conflict checks and counsel stay with your firm.
Intake · Consult booking · ConfidentialLocksmiths, garage doors, landscaping, pet grooming, self-storage, funeral homes, insurance agencies. If you lose money when the phone rings out, the agent pays for itself.
Describe your business in chatMedical and dental practices: available once a Business Associate Agreement is in place. Ask us.
Five minutes in our setup chat, or a 30-minute call. Services, hours, booking rules, what to do after hours, who gets urgent calls. We build your agent from exactly that.
You listen to test calls and sign off before a single real caller hears it. Then forward your number: all calls, or only the ones you don't pick up within a few rings. Undoing it takes a minute.
Appointments land where your team already looks. Every call arrives as a written summary with the caller's details and a full transcript. Nothing is lost, nothing needs typing up.
A flat monthly fee against the calls you're already missing. Put your own numbers in.
Receptionist range is salary only, for one shift. Nights and weekends still go unanswered. Answering services read a script and bill per call; they don't book into your calendar or know your prices.
One receptionist covers one shift. An answering service covers the phone but not your calendar, your prices or your rules. VAG AI covers every hour of every day, books directly, and costs less than a week of wages.
The parts a careful owner, office manager or IT person asks about before signing.
Your knowledge base, call logs, contacts and settings live in your own tenant. Row-level security in the database, not a filter in the app.
The agent identifies itself as an AI. Recording is off unless you turn it on, and when on it is announced up front. Massachusetts is an all-party-consent state and we build for it.
Any caller who asks for a person gets one. Urgent situations follow your transfer rules to a real phone, live, mid-call.
Forwarding is a carrier setting you own. Turn it off and calls ring your desk again in a minute. Month to month; leaving is one email.
Transcripts, contacts and any recordings are exportable any time and deleted on request when you leave.
Google Calendar and Outlook booking on Growth and above; a webhook for your CRM or Make/Zapier on Pro. No new phone system.
Service health and every call's outcome are logged. If something fails, the call falls back to voicemail and a message to you, never to silence.
We don't take protected health information until a Business Associate Agreement is signed and zero-retention is on. Veterinary practices are outside HIPAA and fully supported today.
Flat monthly, priced by talk-time hours. No per-call surprises. Setup and training waived for founding clients.
Solo operator or single location
Busy shop or practice with real call volume
High volume or two locations
Reminders and follow-ups that call out
| Hours covered | Books into calendar | Knows your prices & rules | Written record of every call | Monthly | |
|---|---|---|---|---|---|
| Full-time receptionist | 40 / week, one shift | Yes | Yes | Rarely | $2,800 – $4,500 |
| Answering service | 24/7 | Usually not | Script only | Message slips | $200 – $1,500 + per call |
| Voicemail | 24/7 | No | No | If they leave one | $0, and most callers hang up |
| VAG AI | 24/7, every day | Yes | Yes, from your own information | Summary + transcript, every call | $149 – $299 flat |
Be one of the first five. We build your agent by hand alongside you, waive setup and training, and lock your plan price for as long as you stay.
You hear it before a single real caller does. We record test calls during setup and you sign off on the script. If a call goes anywhere it shouldn't, the agent hands to a human rather than guessing.
No. It identifies itself as an AI assistant, and it will always connect a caller to a human who asks for one. Trust is the product.
We collect only what the call requires, keep it in your own isolated tenant, and you control what's stored and for how long. Health information is handled only under a signed Business Associate Agreement.
Month to month. Cancel any time and your number forwards straight back to you. We'd rather earn the next month than trap you in twelve.
VAG AI LLC, a registered US company with named owners you can reach by phone. You get a real contract, a real invoice, and a human who answers when you call us.
It says so, takes a message, and flags it. Then we add it to the knowledge base so it's answered forever after. The agent gets better every week it works for you.
Tell us about your business and we'll build a working agent trained on your real information, free, for two weeks, on your own number. If it doesn't earn its keep, you walk away and we part as friends.
No. You keep your number and forward it to the agent, either all calls or only the ones you don't pick up within a few rings. It's a carrier setting and undoing it takes about a minute. If you'd rather have a brand-new number, we provide one.
Judge for yourself in the live demo on this page. It is the same engine that answers our clients' calls. It interrupts politely, handles someone changing their mind mid-sentence, and doesn't do the robot pause.
The agent recognises escalation and hands to a human immediately, live on the call, or takes an urgent message and alerts you by text if you're closed. You set the rules for what counts as urgent and where it goes.
Yes. On Growth and above we connect to Google Calendar or Outlook so appointments appear where your team already looks. On Starter it takes the booking request and details and you confirm.
Three to five business days. The setup chat or one call to gather your information, a build, then a review round where you listen to test calls and tell us what to change.
Nothing for founding clients. The setup and training fee is waived. Plans are priced by hours of call time; if you regularly need more, we move you up a plan or add hours, and we tell you before it happens.
You do. Transcripts, contact details and any recordings are yours; export them any time, and we delete them on request when you leave.
Only if you turn recording on. Every call is transcribed to give you the written summary. When recording is on, callers are told at the start of the call, which is what Massachusetts and other all-party-consent states require.
Not by default, and we won't pretend otherwise. Medical and dental practices onboard only after a Business Associate Agreement is signed with us and our vendors and zero-data-retention is switched on. Veterinary practices are not covered by HIPAA and are fully supported today.
Two weeks, your own number, nothing to lose.
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